|
Adobe to Release Solution for Ultra 1 & 2 Activation |
|
|
|
|
Thursday, 18 December 2008 |
http://blogs.adobe.com/VideoRoad/2008/12/help_for_ultra_1_and_2_custome.html
Posted by Karl Soule on December 12, 2008 09:17 AM
Hello out there to all the Serious Magic customers who own ULTRA 1 and 2.
Starting in 2003, Serious Magic began offering the ULTRA software for sale,
and it was a huge hit with our customers.
There was always one point of
concern with Ultra, however, and that revolved around our activation system.
What would happen if we went out of business, or got purchased by a larger
company?
At the time, we sent out assurances that, if one of those scenarios played
out, we would make sure and take care of our customers somehow, either by
releasing a patch to unlock, or issuing a self-activation tool.
I'm deeply sorry to say that we dropped the ball on this one. A
self-activation tool is in the works, but it took longer than planned, and
the web team shut down the activation servers a few weeks ago. I just want
to express my apology again to all former Serious Magic customers that this
played out in this way. We never meant for this situation to unfold like
this, and we will live up to our promise that you'll be able to continue to
use what you purchased for years to come.
The good news is that the self-activation tool is in testing now, and should
be available very soon. For certain versions of the software, you will need
to update to the latest 1.x or 2.x version first, BEFORE using the
activation tool. Those updates are available here:
http://www.adobe.com/downloads/updates/ Make sure this is done first, and
the process should go very smoothly.
Going forward, it'll be a good idea to put the activation tool and the 1.x
or 2.x update file onto a CD, so you'll have it for any future
re-installations/activations. With this new activation tool, you'll be able
to reactivate an unlimited amount of times, and never need to call into
support to add more activations.
I also want to reiterate that the ULTRA technology is NOT DEAD. The vector
keying is alive inside of Premiere Elements 7 and Visual Communicator 3, and
there's still development going on for the professional CS tools. (It just
didn't make it for CS4.) As a public company, there are legal reasons why I
can't share all the details, but there are good things coming.
Posted by Karl Soule on December 12, 2008 09:17 AM |
