VC teleprompter jittery/skipping/not smooth
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Mike Parker
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« on: April 08, 2008, 02:01:51 AM »

Hey there everyone, long time no post.  After a long inactive spell I had the need to do some video.  Problem is when I try to use the Telepromptor it will not scroll smoothly.  It runs, freezes, jumps, freezes, over and over.

My system is a fairly old MSI 845E MAX2 motherboard, but I haven't had much issue with it before.  I have even updated the original CPU.  Here are the specs:

MSI 845E MAX2 motherboard
XP Pro SP2, full updates

Visual Communicator Studio:
Version: 1.70.1415.0
Processor Name: Intel(R) Pentium(R) 4 CPU 2.80GHz
Processor Speed: 2.8 GHz
System Memory: 1024 MB - Mushkin
Operating System: Windows XP Service Pack 2 (5.1.2600)
DirectX Version: 9.0c
Windows Media Player Version: 10.0.0.3646
Windows Media Format Version: 11.0.5721.5145
Internet Explorer Version: 7.0.5730.13
Display Adapter: NVIDIA GeForce4 Ti 4200
Display Driver Version: 6.14.10.7772
Display Driver Date: 6/15/2005
Display Adapter 32 Bit 3D Acceleration: Supported
Display Adapter Memory: 128 MB

I amusing two Viewsonic monitors:

Main - VA1930wm, 19" widescreen
Telepromptor - VP720b, 17" LCD

They are running in 'Clone Mode", (same display on both monitors)  I have tried various resolution settings, various drivers all the way back to '02.
Shut down as many processes as possible, 25 processes running, no Antivirus too.

I have tried oveclocking the CPU and the Vid card, nothing helps.  Ultra seems to run fine as does Vegas Video, so it's in the scrolling of the VC telepromptor somewhere I think.

I am going to try using the same monitors (VP720b) as soon as I post this.

Anything else I should try, look for??
« Last Edit: April 09, 2008, 12:06:47 AM by Mike Parker » Logged

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Mike Parker
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« Reply #1 on: April 09, 2008, 12:05:54 AM »

Update:  Using the same size monitors did not help.  I downloaded and installed the "Windows Approved" Nvidia driver it found when running Windows Update. (3yrs old)  No help.

It scrolls fine when no camera is used/selected. Full Screen Teleprompter or not, no difference. Task Manager 'Performance' screen shows VC using between 80 & 100% of the CPU, this is normal for me when recording.  It does move up and down and is not staying at 100%.  250Mb of Memory is used, lots left.
My PAeg file is on another drive.  The program sits on C:\, graphics and video used in VC is on another mirror/strip RAID set.  Output to another partition of the M/S RAID set.

At the same time the scroll freezes, so does the video on the preview window.


I have an ADS 1394 DV firewire card, (3-port) installed, same as I always had.  Windows loads the drivers, latest drivers installed.  I also have a Canopus, ADVC-100 video converter.  Does the same thing if I run it through that or direct to the ADS card.

Drives are defraged, VC is the only thing I use on this PC. No Office, No mail, very light surfing usually to find graphics and music. I am at a total loss as to why this is happening now.
« Last Edit: April 09, 2008, 12:16:14 AM by Mike Parker » Logged

A Computer Guy, Learning Video Production..... Lighting.....  Framing...... Editing.....  Audio mixing......You Know,  The usual stuff.....
 Please bear with me...... Smiley
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« Reply #2 on: April 15, 2008, 05:35:11 PM »

Did you try to "Span Desktop?"
Mirror could be the issue here. Is there a way to JUST have the teleprompter show up on one LCD? I've asked a rep at SM long ago..never received an answer. If you can. Span the desktop, and drag the teleprompter monitor to the other LCD. If that is avaliable of course.
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Kelly Stimac
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Mike Parker
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« Reply #3 on: April 16, 2008, 04:14:54 AM »

I'll give it a try but when you go to "Full Screen during recording", it would fill the entire "span" wouldn't it?  In other words, stretch the telepromptor across both screens.

I have tried it with only one monitor with no change, still jitters/skips.

I have a post on the original SM forum but getting no reponse there.

I am also going to try and unistall the firewire card and re-install.  If that fails than I will be forced to do the same wiht VC Studio.  I am afraid I will get activation issues when I do that.....

Thanks for the reply though!!
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A Computer Guy, Learning Video Production..... Lighting.....  Framing...... Editing.....  Audio mixing......You Know,  The usual stuff.....
 Please bear with me...... Smiley
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