Class Action Suit - Ultra2 Activation Problems
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Poll
Question: What have you done about Vista and Ultra2
I stopped using the product - 0 (0%)
I still use it on an XP system - 6 (85.7%)
I had to upgrade to Ultra3 - 0 (0%)
I reinstall every 7 days? - 0 (0%)
Other - 1 (14.3%)
Total Voters: 7

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Jon
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« on: February 02, 2008, 01:51:04 AM »


I have made a boat load of calls and Adobe continues to tells me that there is no way to get the activation part of the Ultra 2 program to work on Vista. I have installed and updated the software with no problems, it is just the activation that does not work. Ultra2 runs just fine and works great.

I am looking at starting a class action suit on this issue. All Adobe tells me is to spend more money and buy a bundled package I do not want or need.

The software runs under Vista. What does not work is the program that checks to see if this is legal software. It is.. I and you paid good money for it.

If you are interested send an email with your name to: ultra2classaction@gmail.com,

All the best,
-Jon
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Mike Barry
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« Reply #1 on: July 25, 2008, 08:33:31 AM »
Anyone found a way around this problem yet? I've just bought  anew laptop that came with Vista so am going to have the same problems in re-installing.

If it can't be made to work legitimately, I will download a cracked copy of Ultra CS3 but I'd prefer to be able to use my legitimately purchased version.
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Mike
A Computer, some software
Simon Gough
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« Reply #2 on: July 25, 2008, 02:46:59 PM »
For some reason, I can not seem to vote - and I can't remember if I already have, but I am still working with XP as I am on a desktop machine and a laptop which is XP also.

Come the day the laptop dies, I shall take the XP licence and port it to another machine as I can't be doing with Vista for video - (well in truth I hate Vista for everything, but we had no choice in OS for the later laptops we have)

If you have a legitimate copy of a programme and the product activation part is having a problem with a new OS it is ridiculous to expect you to buy a later version (with less features remember - flash)
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Of course I am blind - I am a cameraman! Ultra 2 owner, Imagineer Systems MochaAE, After Effects and a few drops of Digital Juice....
Mike Barry
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« Reply #3 on: July 26, 2008, 08:16:35 AM »
Mmm.... come to think of it I can't see any reason at all why Ineed to have Visat n here other than the fact it was pre-installed. Maybe I'll take the route you suggest, wipe the hard drive and install XP instead.
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Mike
A Computer, some software
Vivian Brown
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« Reply #4 on: September 08, 2008, 03:45:25 PM »
Vista has been a complete nightmare for me.   My former laptop bless it's computer soul died and now I stuck with vista.   Nothing works well on that thing.   It's a waste of my time and energy.

I used my laptop as a second computer, now my desktop has XP and thank God Ghost... but my laptop vista, and I was told that even if I wanted to, I cannot install XP on the laptop.

I love my Ultra and even though my desktop crashed on me several times, I didn't  have a problem because I backed up my system with the "ghost program."

Granny
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Michael
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« Reply #5 on: September 09, 2008, 01:07:43 AM »
Hi Vivian,

There was a work around for Vista. I used it for quite a while before upgrading to Ultra CS3. Even posted it on this site some time ago.

Mike
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Simon Gough
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« Reply #6 on: September 09, 2008, 11:55:18 PM »
Hi Granny Smiley  I was wondering where you had got to!

Who said you can not use XP on your new system?

Just format the drive and install it! - You should even be able to use the copy of XP from your deceased laptop as it is no longer in use.

It is possible that the person meant you could not use the ghost image you made of your last system to install onto the new laptop - that possibly would not work, but I can not think of any reason why you should be unable to install XP onto any system.
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Of course I am blind - I am a cameraman! Ultra 2 owner, Imagineer Systems MochaAE, After Effects and a few drops of Digital Juice....
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